Plus
For reps who use the assistant every day.
5x the Free usage
14-day free trial, then billed monthly
- 5x the Free usage
- All supported CRM actions
- Approval controls
- Includes the MCP connector
Find duplicates, missing details and import mistakes in your Zoho CRM records. The Zoho CRM AI Assistant shows you each one and fixes only what you approve, and anything it deletes can be restored for 60 days.
Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.
the problem
The same person is in Contacts three times, a country is spelled four ways, an import left half the deals with no amount, and someone deleted a batch of leads last week. Fixing it means filters, exports and opening records one by one, so it waits until it hurts.
the solution
The Zoho CRM AI Assistant is a Chrome extension that opens in a side panel next to Zoho CRM. You describe what to find, such as “contacts that share an email”. It reads your records, shows you the groups or the list with the change it proposes for each record, and writes nothing until you approve.
Deleting records and changing more than 20 records at once also ask for a final confirmation. Records it deletes go to the Zoho CRM recycle bin, where they stay for 60 days and can be restored.
pricing
Every new account gets 14 days of Plus free — no card, nothing to claim — and then settles onto Free, which is permanent. In the side panel every plan has the same safety controls and supported actions, and they differ in how much you can ask for each week. The MCP connector is included in every paid plan (Plus, Pro and Max) and in the 14-day Plus trial, with the same 10,000 tool calls a month on each.
For reps who use the assistant every day.
5x the Free usage
14-day free trial, then billed monthly
For heavy daily CRM work.
25x the Free usage
Billed at signup, then monthly
For the heaviest CRM workloads.
125x the Free usage
Billed at signup, then monthly
Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.
Need more than Max? Contact sales
what it does
questions
Duplicate contacts, leads and accounts; contacts you cannot reach; inconsistent values in a field; deal amounts that look wrong after an import; contacts under the wrong account; tasks not linked to any record. It can also import a spreadsheet without overwriting what is already in the CRM, and find or restore deleted records. Each topic above lists the requests with the exact words to type.
No. It finds candidates that share the fields you choose, scanning up to 2,000 records at a time, and says when the scan was incomplete. Then it helps you keep the right values on one record and remove the extra one, which goes to the recycle bin. It does not merge history the way Zoho’s own merge does: notes, attachments and emails on the extra record are not moved with it.
Not unless you choose to. The side panel starts in Approve writes mode: it shows each change and writes nothing until you approve. Chat-only mode blocks writes altogether, and Full access is opt-in. Deleting records and changing more than 20 records at once ask for a final confirmation.
Yes, for 60 days. Deleted records go to the Zoho CRM recycle bin, and the assistant can put them back exactly as they were. After 60 days Zoho removes them for good and nothing can bring them back.
Yes. It matches on the fields you name, so two different people who share an office email look like duplicates, and one person with two emails does not. Review every group and list before you approve a change.
It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. These use cases have not been checked edition by edition yet, so write to us if you want to check yours first.
Write to the team at hello@zsetup.com.