Plus
For reps who use the assistant every day.
5x the Free usage
14-day free trial, then billed monthly
- 5x the Free usage
- All supported CRM actions
- Approval controls
- Includes the MCP connector
Catch quotes with no decision, quotes about to expire, won deals with no sales order and overdue invoices. The Zoho CRM AI Assistant lists what needs attention and records the next step once you approve.
Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.
the problem
A quote goes out and nobody asks about it again. A deal is won but no sales order follows. An invoice is past due and the account owner does not know. The records are all in Zoho CRM, but checking them means opening one module after another.
the solution
The Zoho CRM AI Assistant is a Chrome extension that opens in a side panel next to Zoho CRM. You type what you need, such as “quotes sent more than two weeks ago with no answer”. It reads your Quotes, Sales Orders, Invoices, Products and Price Books, together with the deals and accounts they belong to, and shows you what it found.
These modules are part of Zoho CRM’s inventory features, which are available only in some editions. If your CRM does not show them, the use cases here do not apply.
When the answer needs a change, such as a follow-up task or a new list price, it shows you the change first and writes nothing until you approve it.
pricing
Every new account gets 14 days of Plus free — no card, nothing to claim — and then settles onto Free, which is permanent. In the side panel every plan has the same safety controls and supported actions, and they differ in how much you can ask for each week. The MCP connector is included in every paid plan (Plus, Pro and Max) and in the 14-day Plus trial, with the same 10,000 tool calls a month on each.
For reps who use the assistant every day.
5x the Free usage
14-day free trial, then billed monthly
For heavy daily CRM work.
25x the Free usage
Billed at signup, then monthly
For the heaviest CRM workloads.
125x the Free usage
Billed at signup, then monthly
Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.
Need more than Max? Contact sales
what it does
questions
Quotes, Sales Orders, Invoices, Products and Price Books, plus the Deals, Accounts, Contacts and Tasks they connect to. It reads only the modules and fields your Zoho profile can see.
It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. Quotes, Sales Orders, Invoices and Price Books are available only in some Zoho CRM editions. These use cases have not been checked edition by edition yet, so write to us if you want to check yours first.
No. It reads and updates the records in Zoho CRM; it does not produce quote or invoice PDFs. It can send one email at a time from your own Zoho-approved address, logged on a record, without attachments. Sending an email always asks you to confirm.
Not unless you choose to. The side panel starts in Approve writes mode: it shows each change, such as a new list price with the old and new figure, and writes nothing until you approve. Chat-only mode blocks writes altogether, and Full access is opt-in. Changing more than 20 records at once asks for a final confirmation.
Yes. It works from what your CRM recorded. A payment never marked on the invoice, or a sales order not linked to its deal, makes a record look overdue or missing. Check each list before you approve.
Yes. Paid plans include a connector that gives AI clients such as Claude and ChatGPT the same Zoho CRM tools. See AI clients for how to connect one.
Write to the team at hello@zsetup.com.