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List overdue invoices to call in Zoho CRM

The Zoho CRM AI Assistant lists invoices past their due date that are not paid, grouped by account with the amount and the contact on the invoice. Once you approve, it creates a call task for each account owner.

Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

The invoice is overdue and nobody has called

The due date passed last week. Finance thinks the account owner is on it, the owner thinks finance sent a reminder, and the client has heard from no one. Looking through the Invoices module does not tell you who to call first.

the solution

Get a call list by account. Approve the tasks.

Say which statuses mean the invoice is settled in your CRM:

List invoices past their due date whose status is not Paid or Cancelled, grouped by account, with the total due and the contact on the invoice. After I confirm, create a task for each account owner to call.

It reads invoices whose Due Date has passed and whose Status is not one you named, groups them by account, and shows each account with its overdue invoices, the total, the Contact Name on the invoice and the account owner.

Nothing is written until you approve. When you do, it creates one task per account, assigned to the account owner and linked to the account, with the invoices listed in the task.

  • Reads invoices, their accounts and contacts.
  • Writes tasks only, and only after you approve.
  • An invoice that was paid but not marked Paid in the CRM shows as overdue.

This is an example CRM.Connect your own Zoho.

What would you like to do?

Ask about your CRM or describe a change you want to make.

pricing

Start with 14 days of Plus. Stay on Free after that.

Every new account gets 14 days of Plus free — no card, nothing to claim — and then settles onto Free, which is permanent. In the side panel every plan has the same safety controls and supported actions, and they differ in how much you can ask for each week. The MCP connector is included in every paid plan (Plus, Pro and Max) and in the 14-day Plus trial, with the same 10,000 tool calls a month on each.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

$0No card, and permanent

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

By hand

Without the assistant

Not ready to install? Here is how to do the same thing in Zoho CRM yourself, step by step.

Need more than Max? Contact sales

without the assistant

How to do it by hand in Zoho CRM

You can do this in Zoho CRM yourself. Here are the steps.

  1. Open the Invoices module and create a custom view.
  2. Set the criteria: Due Date is before today, and Status is not your paid or cancelled statuses.
  3. Add the Account Name, Grand Total, Contact Name and Invoice Owner columns, and sort by account.
  4. Add up each account’s invoices, find its owner, and create a call task for each one.

The view lists the invoices; totalling them by account and creating a task for each owner is done by hand.

questions

Frequently Asked Questions

No. It creates tasks, and only after you approve. Invoice statuses, amounts and due dates are not edited.